Shipping policy

Shipping Policy

At Puffles, we aim to deliver your orders as quickly and efficiently as possible.

Delivery Timeframes

  • Johannesburg:
    Same-day delivery if the order is placed before 11:00 AM.

  • Gauteng (outside Johannesburg):
    Delivery within 1 business day.

  • Other Provinces in South Africa:
    Delivery within 2–3 business days.

  • Outlying or Remote Areas:
    Delivery within 3–4 business days, depending on courier availability.

Delivery Fees

  • Gauteng: R50 delivery fee.

  • Rest of South Africa (outside Gauteng): R150 delivery fee.

For any special delivery arrangements or urgent requests, please contact us at hello@puffles.co.za and we will do our best to assist.